• COMMUNICATIONS: According to article 10.2.a), if you want to communicate non-compliances in the WEB accessibility requirements, or difficulty in accessing the content, or make suggestions and improvements you can do so in the following two ways:
    • By clicking on the link indicated below, enter the text “Web Accessibility” in the subject field, and in the text field you must detail the page(s) (url) to which it refers, indicating the non-compliance or difficulty in accessing the content, or suggestions and improvements to the aforementioned page. To perform this action click on this link

      
      
       
    • by contacting by telephone through the telephone number 060.

  • COMPLAINTS: According to article 10.2.b), if you want to request information regarding contents that are excluded from the scope of application of this royal decree, according to its article 3 paragraph 4 (see link), or are exempted for imposing a disproportionate burden, or you want to file complaints about the accessibility of this website, click on this link for more information. (see link).
  • COMPLAINTS: According to Article 13, if you want to file a complaint about a previously made complaint, either to know and oppose the reasons for the rejection, to urge the adoption of the appropriate measures in the case of not agreeing with the decision adopted, to state the reasons why you consider that the response does not meet the requirements demanded, or because you have not received a response to the complaint within the deadline, click on this link for more information. (ver enlace).